Within the frames of the project “Supporting Legalization of Roma Housing” on May 14 and 15, 2019, the third training for improved communication with a vulnerable group of citizens was held with representatives from the municipalities of Kumanovo, Stip, Veles, Kicevo and the Ministry of Transport and Communications.

Through presentations, exercises and practical examples as well as using the Points of You methodology, the importance of communication as a process and tool in establishing a relationship with the Roma community in specific procedures in accessing administrative justice and overcoming barriers was presented in order to complete the legalization procedure.

The participants also had the opportunity to share their specific experiences and knowledge in the procedure and process of legalization of Roma housing.

The training was conducted by two trainers Vesna Kardalevska and Marija Akimovska in cooperation with the project team.


This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of Association National Roma Centrum (NRC), Kumanovo and partner organizations Association Simbiozis 12 Kumanovo and Association ORM Bela Kula Kicevo, and can in no way be taken to reflect the views of the European Union.