On 12 and 13 March 2019, a two-day training was held on enhanced communication with a vulnerable group of citizens with representatives from the Municipalities of Kumanovo, Shtip, Prilep and Kichevo within the project “Supporting Legalization of Roma Housing”.

The importance of communication as a process and tool in establishing a relationship with the Roma community, motivation techniques and strategies and tools for overcoming conflict situations were part of the training topics.

At the training participants had the opportunity to upgrade their skills to help Roma access to administrative justice and overcoming barriers in order to complete legalization procedures.

The training was conducted by two trainers in cooperation with the project team.


This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of Association National Roma Centrum (NRC), Kumanovo and partner organizations Association Simbiozis 12 Kumanovo and Association ORM Bela Kula Kicevo, and can in no way be taken to reflect the views of the European Union.